Returns & Exchanges
At Big Baller Brand, we stand by our premium quality and want to ensure you are fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day window for returns and exchanges on all unworn, original condition items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Shipping Label
Once approved, a prepaid shipping label will be generated for you to print and attach to your original packaging.
Ship Your Items
Drop off your package at any authorized carrier location, ensuring all original tags and protective seals are intact.
Receive Refund or Credit
After our team inspects the returned merchandise, your refund will be processed to your original payment method or store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing