Frequently Asked Questions
Everything you need to know about the Big Baller lifestyle.
How long does shipping take for new drops?
Standard domestic shipping typically takes 5-7 business days. For limited edition pre-order items, please refer to the specific timeline listed on the product page as these are crafted to order.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags and packaging are intact to qualify for a full refund.
How do I know I am getting the right size?
Our apparel follows a premium athletic fit. We recommend checking our detailed Size Guide located on each product page to compare your measurements before purchasing.
Do you ship internationally?
Yes, Big Baller Brand ships worldwide. International shipping rates and delivery times vary by country and are calculated at checkout.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and accelerated checkout options like Apple Pay and Google Pay.